Shipping Policy

At OPAVIOC, we strive to provide you with the best shipping experience for our products. Please review our shipping policy below to understand how we process and deliver your orders:

1. Free Shipping: We offer free shipping on all our products.

2. Delivery Time:

• Free Shipping for machines & accessories: 14-20 days

3. Order Processing: We typically initiate the shipping process within 3-5 working days after receiving your order. Please note that we do not ship on weekends.

4. Remote Areas: Shipping to remote areas of the United States and Canada may require a minimum of two weeks for delivery.

5. High Demand Products: Due to the high demand for some of our most popular products, please allow 2-4 weeks for delivery. We appreciate your patience and understanding in such cases.

6. Estimated Timeframes: Our shipping timeframes are estimated and may not account for holidays, weekends, or unforeseen postal delays that are beyond our control.

7. Order Changes and Expedited Shipping: Once an order is shipped, we are unable to expedite it or make any changes to the shipping address. Please ensure your shipping details are accurate before placing your order.

8. Order Tracking: If your order hasn't arrived within the estimated delivery times, please contact our support team. We will help you track your order and determine if it may potentially be lost. We will also review the next steps to resolve the issue.

9. Order Cancellations: We offer immediate order cancellations up to a limit of 24 hours after making a purchase. If you change your mind within that time frame, please send us a message, and we will cancel and refund your order in full as soon as we receive your request.